1. Introduction
At STANLEY FORMATIONS LTD (“we”, “our”, “us”), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, use our services, or interact with us.
We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal data:
- Contact Information – such as your name, email address, phone number, and mailing address.
- Business Details – such as company name, registration number, director details, and trading information.
- Payment Information – such as billing address and transaction details (note: we do not store your full payment card details; payments are processed securely via third-party providers).
- Technical Data – including IP address, browser type, device information, pages visited, and usage behaviour.
- Correspondence – records of any communications with you, including emails, enquiries, and customer support messages.
3. How We Use Your Information
We use your data to:
- Provide our services (e.g., company formation, compliance filings, address services)
- Communicate with you about your enquiries or orders
- Process payments and issue invoices
- Comply with legal and regulatory obligations
- Improve our website and services through analytics
- Send occasional service-related updates or marketing emails (with your consent)
4. Legal Bases for Processing
We rely on the following lawful bases to process your data:
- Contractual necessity – where processing is required to fulfil a service you have requested.
- Legal obligation – for compliance with HMRC, Companies House, and other regulatory bodies.
- Legitimate interests – such as improving our services or preventing fraud.
- Consent – for marketing or optional communications.
5. How We Share Your Data
We do not sell your personal data. We may share your information with:
- Service providers – such as accountants, payment processors, IT providers, and virtual office suppliers who assist in delivering our services.
- Regulatory authorities – including HMRC, Companies House, and law enforcement (if required).
- Professional advisors – such as lawyers, bankers, and auditors.
All third parties are required to respect your data and comply with data protection laws.
6. International Transfers
If we transfer your data outside the UK (e.g., for cloud hosting), we ensure appropriate safeguards are in place, such as UK adequacy regulations or Standard Contractual Clauses.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or regulatory requirements. Typically, this is a minimum of 6 years for business and tax records.
8. Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (where legally permitted)
- Object to processing or restrict how we use your data
- Withdraw consent at any time (for marketing or optional uses)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of your rights, please contact us using the details below.
9. Cookies
Our website uses cookies to enhance your browsing experience and collect anonymous usage data. You can manage your cookie preferences through your browser settings.
10. Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. These include encrypted transmissions, secure storage, firewalls, and restricted access.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:
Data Protection Officer
STANLEY FORMATIONS LTD
Address: 33 Argyle Street, Mansfield, Nottinghamshire, England, NG18 3AS
Email: stanley_formations@headoffices.net
Phone: 07350625063
12. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we encourage you to review it periodically.